AppZone.ai

Terms of Service

Effective Date: December 24, 2024
Last Updated: December 24, 2024

Welcome to AppZone.ai

Thank you for choosing AppZone.ai! These Terms of Service ("Terms") govern your use of our innovative AI-powered applications:

Evoro: Your intelligent calendar and task management companion
Body Mind AI: Your personal nutrition analysis and wellness guide
Digest News: Your personalized AI-powered news aggregation and analysis platform

By creating an account or using our services, you agree to these Terms. We've written them in plain language to make them easy to understand. If you have questions, we're here to help at legal@appzone.ai.

Important: If you don't agree with these Terms, please don't use our services. We respect your choice and want you to feel comfortable with our agreement.

Our Services & What They Do

📅 Evoro - Your Smart Calendar Assistant

Core Calendar Management

Create, organize, and manage events, tasks, and reminders
Intelligent scheduling with conflict detection and optimization
Customizable categories, labels, and organizational systems
Smart notifications and reminder systems tailored to your preferences

AI-Powered Voice Features

Natural language event creation ("Schedule lunch with Sarah tomorrow at noon")
Voice-activated calendar searches and modifications
Context-aware scheduling suggestions based on your patterns
Hands-free calendar management for busy lifestyles

Seamless Integration

Two-way synchronization with Google Calendar
Real-time updates across all your devices
Import/export capabilities for calendar data
Cross-platform compatibility (iOS, Android, Web)

Advanced Search & Organization

Powerful search across all events and tasks
Smart filtering by date, category, location, and participants
AI-powered event suggestions and pattern recognition
Automated scheduling optimization and conflict resolution

🍎 Body Mind AI - Your Nutrition Intelligence

Smart Food Analysis

Advanced image recognition for food identification
Accurate portion size estimation using AI
Comprehensive nutritional breakdown (calories, macros, vitamins, minerals)
Recognition of cooking methods and preparation styles

Personalized Nutrition Insights

Daily and weekly nutrition summaries with trend analysis
Personalized recommendations based on your goals and preferences
Meal timing optimization and nutritional balance suggestions
Progress tracking with visual charts and insights

Recipe & Meal Planning

AI-generated recipe suggestions based on scanned foods
Custom meal plans aligned with your dietary goals
Ingredient substitution recommendations for allergies or preferences
Shopping list generation from meal plans

Health & Wellness Tracking

Comprehensive nutrition database with 500,000+ food items
Integration with fitness trackers and health apps
Goal setting and achievement tracking
Export capabilities for sharing with healthcare providers

AI-Powered Intelligence & Limitations

🤖 Our AI Technology (90% of Our Features)

What Our AI Does

Natural Language Processing: Understands and processes your voice commands and text inputs
Computer Vision: Analyzes food images to identify items and estimate nutritional content
Machine Learning: Learns from your patterns to provide personalized recommendations
Predictive Analytics: Suggests optimal scheduling and nutrition choices based on your data

How We Ensure Quality

Continuous training on diverse, high-quality datasets
Regular accuracy testing and model improvements
Human oversight for critical decisions and edge cases
Transparent confidence scores for AI-generated recommendations

⚠️ Important AI Limitations & Disclaimers

Accuracy Considerations

Nutritional Analysis: Estimates based on visual analysis; actual values may vary
Voice Recognition: May occasionally misinterpret commands, especially with background noise
Food Identification: Accuracy depends on image quality, lighting, and food presentation
Scheduling Suggestions: Based on patterns and may not account for all personal factors

Continuous Improvement

Our AI systems learn and evolve, which may change service behavior over time
We regularly update models to improve accuracy and add new features
Some features may be temporarily unavailable during major AI updates
User feedback helps us improve AI performance and accuracy

Your Role in AI Accuracy

Provide clear, well-lit photos for best food analysis results
Speak clearly when using voice features
Verify AI suggestions before making important decisions
Report inaccuracies to help us improve our systems

Your Account & Responsibilities

👤 Account Creation & Management

Setting Up Your Account

Provide accurate, current, and complete information during registration
Choose a strong, unique password and keep your login credentials secure
Verify your email address to activate all features
Update your information promptly when it changes

Account Security

You're responsible for all activities under your account
Enable two-factor authentication for enhanced security
Don't share your account credentials with others
Notify us immediately at security@appzone.ai if you suspect unauthorized access

Account Types

Personal Accounts: For individual use of Evoro and Body Mind AI
Family Accounts: Shared access with parental controls for minors
Professional Accounts: Enhanced features for healthcare providers and nutritionists

✅ Acceptable Use Guidelines

What You Can Do

Use our services for personal health, wellness, and productivity improvement
Share anonymized insights with healthcare providers or fitness professionals
Export your data for personal use or to switch to other services
Provide feedback and suggestions to help us improve

Professional Use

Healthcare providers may use Body Mind AI to support patient care (with proper consent)
Nutritionists and dietitians can use our tools for client consultations
Fitness professionals may integrate our data into wellness programs
Educational institutions can use our services for nutrition and health education

🚫 Prohibited Activities

Absolutely Not Allowed

False Information: Deliberately entering incorrect health or nutrition data
Harmful Content: Promoting eating disorders, dangerous diets, or unhealthy behaviors
Privacy Violations: Attempting to access other users' accounts or data
System Abuse: Reverse engineering, hacking, or disrupting our services
Commercial Misuse: Reselling our services or data without written permission
Spam or Harassment: Using our platform to send unwanted communications

Health & Safety Violations

Providing medical advice without proper qualifications
Promoting extreme or dangerous dietary practices
Sharing content that could trigger eating disorders
Using our services to diagnose or treat medical conditions

Technical Violations

Attempting to bypass security measures or access controls
Using automated tools to scrape data or overwhelm our systems
Uploading malware, viruses, or other malicious content
Interfering with other users' ability to use our services

🎯 Age Requirements & Restrictions

Minimum Age: 13 years old (with parental consent for users under 18)
Parental Supervision: Required for users under 18, especially for health-related features
Educational Use: Special provisions for schools and educational institutions
Healthcare Settings: Additional compliance requirements for medical use

Data Ownership & Privacy Rights

🔐 Your Data Belongs to You

Complete Ownership

You retain full ownership of all personal data, photos, voice recordings, and content
We never claim ownership of your calendar events, nutrition data, or personal information
Your data remains yours even if you stop using our services
We act as a processor of your data, not an owner

Data Processing Rights

We process your data solely to provide and improve our services
You grant us limited rights to use your data for service delivery
We may use anonymized, aggregated data to improve our AI systems
You can revoke these rights by deleting your account

Privacy Policy Integration

Our comprehensive Privacy Policy details exactly how we handle your data
Regular updates ensure compliance with evolving privacy laws
Transparent reporting on data usage and sharing practices
Your privacy rights are protected regardless of your location

📊 Data Control & Portability

Export Your Data

Download all your data in standard formats (JSON, CSV, iCal)
Export calendar events, nutrition history, photos, and preferences
Transfer data to other services or healthcare providers
Automated export options for regular backups

Selective Data Management

Choose which types of data to keep or delete
Set automatic deletion schedules for photos and voice recordings
Manage data sharing preferences for each feature
Control how long different types of data are retained

🔗 Third-Party Integrations

Google Calendar Integration

Explicit Consent Required: You must actively authorize the connection
Minimal Data Access: We only access calendar data necessary for synchronization
Two-Way Sync: Changes in either system are reflected in both
Easy Disconnection: Revoke access anytime through your Google account or our app
Google Compliance: Full adherence to Google's API Terms of Service and privacy requirements

Other Integrations (Future Features)

Health Apps: Optional integration with Apple Health, Google Fit, and fitness trackers
Recipe Services: Connect with meal planning and grocery delivery services
Healthcare Providers: Secure sharing with doctors, nutritionists, and wellness professionals
Smart Devices: Integration with smart scales, kitchen appliances, and home assistants

Integration Security

All integrations use secure OAuth 2.0 authentication
Regular security audits of all connected services
Immediate revocation capabilities for all integrations
Clear documentation of what data is shared with each service

Health & Medical Disclaimers

🏥 Important Medical Disclaimers

Not a Medical Device or Service

AppZone.ai is not a medical device and is not regulated by the FDA
Our services are designed for wellness and informational purposes only
We do not provide medical advice, diagnosis, or treatment
Our AI analysis should never replace professional medical consultation

Body Mind AI Nutrition Analysis

Estimates Only: Nutritional values are estimates based on visual analysis and databases
Individual Variation: Actual nutritional content may vary due to preparation methods, brands, and portions
Not Personalized Medical Advice: Recommendations are general and not tailored to your specific medical needs
Database Limitations: Our food database, while extensive, may not include every food item or variation

⚠️ Critical Health Warnings

Always Consult Healthcare Professionals

Medical Conditions: If you have diabetes, heart disease, eating disorders, or any medical condition
Dietary Restrictions: For food allergies, intolerances, or medically prescribed diets
Medications: If you take medications that interact with foods or nutrients
Pregnancy & Nursing: For specialized nutritional needs during pregnancy or breastfeeding
Children's Health: For nutritional guidance for children and adolescents

Emergency Situations

Never use our app for medical emergencies
Call emergency services immediately for severe allergic reactions or health crises
Don't delay medical treatment based on our app's analysis or recommendations

🍎 Nutrition Analysis Limitations

Accuracy Factors

Image Quality: Poor lighting, angles, or image quality affect analysis accuracy
Food Preparation: Cooking methods, seasonings, and ingredients may not be fully captured
Portion Estimation: Visual portion estimates may differ from actual weights
Mixed Dishes: Complex meals with multiple ingredients have higher uncertainty
Packaged Foods: May not reflect exact nutritional labels or recent formula changes

What We Cannot Detect

Hidden Ingredients: Allergens, additives, or ingredients not visible in photos
Food Safety: Spoilage, contamination, or food safety issues
Personal Reactions: How specific foods will affect your individual health
Medication Interactions: How foods might interact with your medications

🎯 Appropriate Use Guidelines

Best Practices

Use our analysis as a starting point for nutrition awareness
Verify important information with nutrition labels when available
Cross-reference our data with other reliable nutrition sources
Track trends rather than focusing on individual meal accuracy
Combine our insights with professional guidance for best results

When to Seek Professional Help

Significant changes in weight, energy, or health
Concerns about eating patterns or food relationships
Need for specialized diets due to medical conditions
Questions about supplements or nutritional deficiencies
Planning major dietary changes or fitness programs

📚 Educational Purpose

Our services are designed to educate and inform about nutrition and wellness
We aim to promote healthy habits and nutritional awareness
Our goal is to support your wellness journey, not replace professional care
We encourage informed decision-making with professional guidance

Intellectual Property Rights

🏢 AppZone.ai's Intellectual Property

Our Protected Assets

Software & Applications: All code, algorithms, and software architecture
AI Technology: Proprietary machine learning models, training data, and AI systems
Trademarks & Branding: AppZone.ai, Evoro, Body Mind AI, Digest News logos, names, and brand elements
User Interface: App design, user experience, and interface elements
Content & Documentation: Help materials, tutorials, and educational content

Usage Restrictions

You may not copy, modify, or reverse engineer our software or AI systems
No unauthorized use of our trademarks, logos, or brand elements
No redistribution of our software or creation of derivative works
Commercial use of our intellectual property requires written permission

Permitted Uses

Personal Use: Use our apps and services for your personal wellness and productivity
Screenshots: Share screenshots for support, reviews, or educational purposes
Integration: Use our official APIs and integration tools as documented
Feedback: Provide suggestions and feedback to help us improve

📱 Your Content & Data Rights

What You Own

Original Content: Photos, voice recordings, text inputs, and personal data you create
Personal Information: All personal details, preferences, and account information
Generated Data: Calendar events, nutrition logs, and tracking data you create
Customizations: Personal settings, categories, and organizational structures

License You Grant Us

Service Delivery: Limited license to process your content to provide our services
AI Improvement: Right to use anonymized, aggregated data to improve our AI systems
Technical Operations: License to store, backup, and transmit your data securely
Support Services: Access to your data when you request customer support

What We Don't Do

Never claim ownership of your personal content or data
Never sell or license your individual content to third parties
Never use your personal data for advertising or marketing to others
Never share identifiable content without your explicit consent

🔬 AI Training & Data Usage

How We Improve Our AI

Anonymized Learning: Use anonymized, aggregated data to train our AI models
Pattern Recognition: Learn general patterns to improve accuracy for all users
Feature Development: Develop new features based on anonymized usage patterns
Quality Assurance: Test and validate AI improvements using anonymized datasets

Your Privacy Protection

Complete Anonymization: All personal identifiers removed before AI training
Aggregated Data Only: Individual data points are never used for AI training
Opt-Out Available: You can opt out of contributing to AI improvement
Transparent Process: Clear documentation of how your data contributes to improvements

📄 Third-Party Content

Content We License

Food Database: Licensed nutritional information from verified sources
Recipe Content: Curated recipes from partner chefs and nutrition experts
Educational Materials: Health and wellness content from certified professionals
Integration Data: Information from connected services like Google Calendar

Respect for Others' Rights

We respect all third-party intellectual property rights
We respond promptly to valid copyright and trademark claims
We maintain proper licenses for all third-party content we use
We expect our users to respect others' intellectual property as well

Service Availability & Updates

🌐 Service Availability Commitment

Our Uptime Goals

Target Availability: 99.9% uptime for core services
24/7 Monitoring: Continuous monitoring of all systems and services
Redundant Systems: Multiple backup systems to prevent service interruptions
Global Infrastructure: Distributed servers for optimal performance worldwide

Planned Maintenance

Advance Notice: At least 48 hours notice for scheduled maintenance
Minimal Disruption: Maintenance scheduled during low-usage periods
Status Updates: Real-time updates on our status page during maintenance
Emergency Maintenance: Immediate maintenance for security or critical issues

Service Interruptions

Force Majeure: Not liable for interruptions due to natural disasters, government actions, or other events beyond our control
Third-Party Issues: Interruptions caused by internet providers, cloud services, or integrated services
Cyber Attacks: Service disruptions due to DDoS attacks or other malicious activities
Hardware Failures: Unexpected hardware or infrastructure failures

🔄 Service Updates & Modifications

Types of Updates

Security Updates: Immediate deployment for security patches and fixes
Bug Fixes: Regular fixes for reported issues and performance improvements
Feature Updates: New features and enhancements based on user feedback
AI Improvements: Updates to our machine learning models and algorithms

Communication Process

Major Changes: 30-day advance notice for significant feature changes or removals
New Features: Announcement via in-app notifications and email
Policy Changes: Separate notification process for Terms of Service or Privacy Policy updates
Emergency Changes: Immediate notification for security or safety-related changes

Your Rights During Updates

Continued Access: Existing features remain available during transition periods
Data Protection: Your data is protected during all updates and migrations
Feedback Opportunity: Chance to provide feedback on proposed major changes
Opt-Out Options: Ability to disable new features you don't want to use

📱 Platform & Device Support

Supported Platforms

iOS: Latest iOS version and two previous major versions
Android: Android 8.0 (API level 26) and newer
Web Browsers: Chrome, Safari, Firefox, and Edge (latest versions)
Tablets: Full support for iPad and Android tablets

Legacy Support

Gradual Phase-Out: 12-month notice before ending support for older platforms
Security Updates: Continued security updates for 6 months after feature freeze
Migration Assistance: Help transitioning to supported platforms
Data Export: Full data export capabilities before ending platform support

🚀 Beta Features & Experimental Services

Beta Program

Voluntary Participation: Opt-in beta testing for new features
Feedback Integration: Your feedback directly influences feature development
Stability Disclaimer: Beta features may be unstable or change significantly
Easy Opt-Out: Disable beta features anytime without affecting your data

Experimental Features

Clearly Labeled: All experimental features are clearly marked
No Guarantee: Experimental features may be discontinued without notice
Data Safety: Your core data is never at risk from experimental features
Feedback Encouraged: Help us improve by testing and providing feedback

Limitation of Liability & Disclaimers

⚖️ General Liability Limitations

"As Is" Service Provision

Our services are provided "as is" and "as available" without warranties of any kind
We make no guarantees about service availability, accuracy, or fitness for specific purposes
No warranties, express or implied, including merchantability or fitness for a particular purpose
User assumes all risks associated with using our services

Damage Limitations

No liability for indirect, incidental, consequential, or punitive damages
No liability for lost profits, data loss, or business interruption
Total liability limited to the amount you paid for services in the past 12 months
Maximum liability cap of $100 for free service users

🏥 Health & Nutrition Liability

Medical Decisions

Not liable for health decisions made based on our nutritional analysis or recommendations
No responsibility for adverse health effects from following our suggestions
Not liable for missed medical conditions or health issues
No liability for allergic reactions or food sensitivities not detected by our analysis

Accuracy Disclaimers

Nutritional data is estimated and may not reflect actual nutritional content
AI analysis may contain errors, inaccuracies, or omissions
Food identification may be incorrect, especially for complex or unusual foods
Portion estimates may differ significantly from actual portions

📅 Calendar & Scheduling Liability

Missed Events & Appointments

Not liable for missed appointments, meetings, or important events
No responsibility for scheduling conflicts or calendar synchronization errors
Not liable for notification failures or reminder system issues
No liability for data loss from calendar integrations or synchronization problems

Third-Party Integration Issues

Not responsible for Google Calendar service interruptions or data loss
No liability for third-party service changes that affect our integrations
Not liable for authentication failures or access token expiration
No responsibility for data corruption during synchronization processes

💾 Data & Technology Limitations

Data Loss & Corruption

While we implement robust backup systems, we cannot guarantee against all data loss
Not liable for data loss due to user error, device failure, or account deletion
No responsibility for data corruption during updates or migrations
Limited liability for data breaches despite our security measures

Technical Issues

Not liable for service interruptions due to internet connectivity issues
No responsibility for device compatibility problems or app crashes
Not liable for performance issues on older devices or unsupported platforms
No liability for issues caused by third-party software or device modifications

🌐 External Factors

Force Majeure Events

Not liable for service disruptions due to natural disasters, wars, or government actions
No responsibility for internet infrastructure failures or cyber attacks
Not liable for regulatory changes that affect our ability to provide services
No liability for supplier or vendor failures that impact our services

User Responsibility

Users responsible for maintaining device security and software updates
Users liable for unauthorized account access due to poor password security
Users responsible for backing up important data independently
Users liable for violations of these Terms or applicable laws

📍 Jurisdictional Variations

Legal Compliance

These limitations apply to the fullest extent permitted by law
Some jurisdictions may not allow certain limitations, which may not apply to you
Consumer protection laws in your jurisdiction may provide additional rights
Statutory rights that cannot be waived remain in full effect

International Users

Local laws may provide additional protections beyond these Terms
Dispute resolution procedures may vary by jurisdiction
Liability caps may be adjusted to comply with local regulations
Consumer rights are preserved as required by applicable law

Indemnification & User Responsibility

🛡️ Your Indemnification Obligations

What You Agree to Protect Us From You agree to indemnify, defend, and hold harmless AppZone.ai, our employees, directors, and partners from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

Service Usage

Improper use of our services in violation of these Terms
Unauthorized access to other users' accounts or data
Misuse of AI features for harmful or illegal purposes
Commercial use without proper authorization

Content & Data

Uploading illegal content or content that violates others' rights
False or misleading information you provide to our services
Copyright or trademark infringement in content you upload
Privacy violations involving other people's personal information

Health & Safety

Health decisions made based on our nutritional analysis or recommendations
Medical advice you give to others using our platform
Promotion of dangerous dietary practices or health behaviors
Allergic reactions or health issues from following our suggestions

Legal Violations

Violation of applicable laws while using our services
Regulatory violations in professional use of our platform
Breach of third-party agreements (like Google's Terms of Service)
Fraudulent activities conducted through our platform

🚫 Limitations on Indemnification

What You're Not Responsible For

Our negligence or willful misconduct
Security breaches caused by our system vulnerabilities
AI errors that occur despite proper use of our services
Service interruptions beyond your control

Reasonable Limits

Indemnification is limited to reasonable and documented damages
You have the right to participate in your defense of any claims
We will notify you promptly of any claims requiring indemnification
Settlement approval required for any agreements exceeding $10,000

⚖️ Mutual Protection

Our Commitment to You

We will defend you against claims that our services infringe third-party intellectual property
We will indemnify you for our violations of applicable privacy laws
We will protect you from claims arising from our negligent security practices
We will cover costs for claims resulting from our breach of these Terms

Cooperation Requirements

Prompt notification of any claims or potential legal issues
Reasonable cooperation in defending against claims
Document preservation relevant to any legal proceedings
Good faith participation in settlement discussions when appropriate

Account Termination & Service Ending

🚪 Termination by You

Easy Account Deletion

Self-Service Deletion: Delete your account anytime through app settings
Immediate Effect: Account access ends immediately upon deletion request
Data Export: Download all your data before deletion (recommended)
Confirmation Required: Email confirmation to prevent accidental deletion

Partial Service Discontinuation

Individual App Deletion: Remove access to Evoro or Body Mind AI separately
Feature Opt-Out: Disable specific features while keeping your account
Temporary Suspension: Pause your account without deleting data
Subscription Cancellation: End paid services while maintaining free access

Data Handling After Termination

30-Day Grace Period: Data retained for 30 days in case you change your mind
Complete Deletion: All personal data deleted after grace period
Backup Removal: Data removed from all backup systems within 90 days
Third-Party Notification: Connected services notified to delete shared data

🔒 Termination by AppZone.ai

Reasons for Account Termination

Terms Violations: Serious or repeated violations of these Terms
Illegal Activities: Use of our services for illegal purposes
Harmful Behavior: Actions that harm other users or our systems
Security Threats: Accounts compromised or used for malicious activities
False Information: Providing false identity or account information

Termination Process

Warning System: First violation typically results in a warning
Temporary Suspension: Second violation may result in temporary suspension
Account Review: Opportunity to explain or correct violations
Final Termination: Permanent termination for serious or repeated violations

Notice Requirements

Advance Notice: 30 days notice for non-emergency terminations
Immediate Termination: No notice for serious violations or security threats
Explanation Provided: Clear explanation of termination reasons
Appeal Process: Opportunity to appeal termination decisions

🔧 Service Discontinuation

If We Stop Operating

90-Day Notice: Minimum 90 days advance notice if we discontinue services
Data Export Period: Extended time to export all your data
Migration Assistance: Help transferring data to alternative services
Refund Policy: Prorated refunds for any prepaid subscription fees

Feature Discontinuation

60-Day Notice: Advance notice before removing major features
Alternative Solutions: Recommendations for alternative tools or services
Data Preservation: Affected data preserved or converted to compatible formats
User Feedback: Consideration of user feedback before final decisions

📋 Post-Termination Effects

What Happens After Termination

Immediate Access Loss: No access to services or data through our apps
Subscription Cancellation: All paid subscriptions automatically cancelled
Integration Disconnection: All third-party integrations automatically disconnected
Support Limitation: Limited customer support for data export only

Data Retention Exceptions

Legal Requirements: Some data retained as required by law
Financial Records: Billing and payment records retained for tax purposes
Security Logs: Anonymized security logs retained for fraud prevention
Aggregated Analytics: Anonymized usage data may be retained for service improvement

Reactivation Possibilities

Grace Period Reactivation: Full account restoration within 30-day grace period
New Account Creation: Always welcome to create a new account
Data Recovery: No data recovery possible after grace period expires
Fresh Start: New accounts start with clean slate, no previous data

Governing Law & Dispute Resolution

⚖️ Governing Law

Legal Framework

These Terms are governed by the laws of the State of California, United States
Federal laws apply where applicable (privacy, accessibility, etc.)
International treaties and agreements respected for global users
Local consumer protection laws remain in effect where they provide greater protection

Jurisdiction

Primary jurisdiction: San Francisco County, California
Federal court jurisdiction for federal law matters
International arbitration available for non-US users
Local jurisdiction respected for consumer protection matters

🤝 Dispute Resolution Process

Step 1: Direct Communication

First contact: legal@appzone.ai for all disputes
30-day resolution period: Good faith effort to resolve disputes directly
Documentation required: Clear description of the issue and desired resolution
Response commitment: We respond to all dispute communications within 5 business days

Step 2: Mediation

Voluntary mediation: Available through neutral third-party mediators
Cost sharing: Mediation costs split equally between parties
60-day process: Mediation typically completed within 60 days
Non-binding: Either party may proceed to arbitration if mediation fails

Step 3: Binding Arbitration

Arbitration provider: American Arbitration Association (AAA) or similar international body
Individual arbitration only: Class action lawsuits are waived
Location: San Francisco, California, or via video conference
Language: Proceedings conducted in English
Costs: Each party pays their own legal fees; arbitration fees split equally

🌍 International Users

Regional Considerations

EU Users: GDPR dispute resolution procedures available
UK Users: UK arbitration rules and procedures apply
Canadian Users: Canadian arbitration association options available
Other Jurisdictions: International arbitration rules apply

Consumer Protection

Local consumer laws take precedence where they provide greater protection
Small claims court: Option to pursue disputes in local small claims court
Regulatory complaints: Right to file complaints with relevant regulatory bodies
Class action rights: Preserved where local law prohibits waiver

📋 Arbitration Details

Arbitration Rules

AAA Consumer Arbitration Rules apply to individual consumer disputes
AAA Commercial Arbitration Rules apply to business user disputes
Expedited procedures for disputes under $25,000
Standard procedures for larger disputes

Arbitrator Selection

Neutral arbitrator selected through AAA procedures
Technology expertise: Arbitrators with relevant technology and AI experience preferred
Health law knowledge: For disputes involving Body Mind AI health features
Challenge rights: Both parties may challenge arbitrator selection

Arbitration Limitations

Individual disputes only: No class action, representative, or collective arbitration
Injunctive relief: Courts retain jurisdiction for injunctive relief requests
Intellectual property: Patent, trademark, and copyright disputes may be filed in court
Emergency relief: Courts available for emergency temporary relief

🚫 Class Action Waiver

Waiver Terms

No class actions: You waive the right to participate in class action lawsuits
No representative actions: No representative or collective proceedings
Individual arbitration only: All disputes must be resolved individually
Severability: If class action waiver is invalid, arbitration clause remains valid

Exceptions to Waiver

Small claims court: Individual small claims court actions permitted
Regulatory proceedings: Government enforcement actions not affected
Injunctive relief: Individual requests for injunctive relief permitted
Invalid waiver: Where local law prohibits class action waivers

⏰ Time Limitations

Statute of Limitations

One-year limit: Claims must be filed within one year of when they arise
Discovery rule: Time limit begins when you knew or should have known of the claim
Continuing violations: Each violation may restart the limitation period
Tolling: Time limits may be extended for good cause

Notice Requirements

Written notice: All legal notices must be in writing
Proper service: Legal documents must be properly served
Email acceptance: We accept legal notices at legal@appzone.ai
Address updates: Keep your contact information current for legal notices

Contact Information & Support

📞 Legal & Terms Questions

Primary Legal Contact

Email: legal@appzone.ai (monitored daily, response within 2 business days)
Subject Line: Please include "Terms of Service" in the subject line
Response Time: Legal inquiries answered within 48 hours
Language: Available in English; translation services available upon request

Mailing Address

AppZone.ai Legal Department
123 Innovation Drive, Suite 100
San Francisco, CA 94105
United States

🎯 Specialized Contact Points

Privacy & Data Protection

Email: privacy@appzone.ai
Data Protection Officer: dpo@appzone.ai
GDPR Inquiries: eu-privacy@appzone.ai
CCPA Requests: ca-privacy@appzone.ai

Customer Support

General Support: support@appzone.ai
Technical Issues: tech-support@appzone.ai
Billing Questions: billing@appzone.ai
Account Problems: accounts@appzone.ai

Business & Partnerships

Business Inquiries: business@appzone.ai
Partnership Opportunities: partnerships@appzone.ai
Healthcare Providers: healthcare@appzone.ai
Educational Institutions: education@appzone.ai

🌐 International Support

Regional Contacts

European Union: eu-support@appzone.ai
United Kingdom: uk-support@appzone.ai
Canada: ca-support@appzone.ai
Australia: au-support@appzone.ai

Language Support

Spanish: es-support@appzone.ai
French: fr-support@appzone.ai
German: de-support@appzone.ai
Other Languages: Contact support@appzone.ai for translation assistance

⚡ Response Time Commitments

Standard Response Times

Legal Inquiries: 2 business days
Privacy Requests: 24 hours acknowledgment, 30 days completion
General Support: 24 hours during business days
Technical Issues: 4 hours for critical issues, 24 hours for standard issues
Billing Questions: Same business day during business hours

Emergency Contact

Security Issues: security@appzone.ai (monitored 24/7)
Data Breaches: security@appzone.ai (immediate response)
Critical System Issues: status@appzone.ai
Emergency Legal Matters: legal@appzone.ai (marked "URGENT")

📱 Alternative Contact Methods

In-App Support

Help Center: Comprehensive FAQ and troubleshooting guides
Live Chat: Available during business hours (9 AM - 6 PM PST)
Support Tickets: Submit detailed support requests through the app
Video Tutorials: Step-by-step guides for common questions

Social Media

Twitter: @AppZoneAI (for general inquiries and updates)
LinkedIn: AppZone.ai (for business and partnership inquiries)
Facebook: AppZone.ai (for community support and updates)
Note: Social media is not for sensitive legal or privacy matters

🏢 Business Hours

Standard Business Hours

Monday - Friday: 9:00 AM - 6:00 PM Pacific Standard Time
Weekends: Limited support for urgent matters only
Holidays: Reduced support during major US holidays
International: Extended hours for critical international issues

After-Hours Support

Security Issues: 24/7 monitoring and response
Critical System Outages: 24/7 technical response
Emergency Legal Matters: Escalation procedures available
Standard Inquiries: Next business day response

Terms Updates & Legal Provisions

📢 How We Update These Terms

Notification Process

30-Day Advance Notice: Major changes announced 30 days before taking effect
Multiple Channels: Notifications via email, in-app alerts, and website announcements
Clear Explanations: Changes explained in plain language with before/after comparisons
Version History: Previous versions available for reference

Types of Changes

Material Changes: Significant modifications affecting your rights or obligations
Minor Updates: Clarifications, contact information updates, or formatting improvements
Legal Compliance: Updates required by new laws or regulations
Security Updates: Changes to improve security or prevent abuse

Your Options When We Update

Review Period: Full 30 days to review and understand changes
Feedback Welcome: Opportunity to provide input on proposed changes
Opt-Out Rights: Clear instructions for account deletion if you disagree
Granular Acceptance: Some changes may allow partial acceptance

Acceptance Methods

Continued Use: Using our services after changes take effect constitutes acceptance
Active Consent: Some changes may require explicit agreement
Opt-In Features: New features may require separate consent
Account Settings: Manage your acceptance of optional terms updates

⚖️ Legal Provisions

Severability Clause

If any provision of these Terms is found invalid or unenforceable:
- The remaining provisions continue in full force and effect
- Invalid provisions are modified to be enforceable while preserving intent
- Core agreement remains valid even if specific clauses are problematic
- Local law variations don't invalidate the entire agreement

Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement
Supersedes all prior agreements or understandings between you and AppZone.ai
No oral modifications: Changes must be in writing and properly executed
Integration clause: All terms are contained within these documents

Assignment & Transfer

AppZone.ai Rights: We may assign these Terms in connection with mergers, acquisitions, or business transfers
User Rights: You may not assign your rights without our written consent
Successor Obligations: Any assignee is bound by these Terms
Notice Requirements: You'll be notified of any assignment that affects your rights

Waiver Provisions

No Implied Waiver: Our failure to enforce any provision doesn't waive our right to enforce it later
Written Waivers: Waivers must be in writing and signed by authorized representatives
Limited Scope: Waivers apply only to specific instances, not ongoing obligations
Preservation of Rights: All rights are preserved unless explicitly waived

📋 Interpretation Guidelines

Language & Construction

Plain Language: These Terms are written to be understood by ordinary users
Headings: Section headings are for convenience and don't limit interpretation
Examples: Examples provided are illustrative, not exhaustive
Gender Neutral: All pronouns include all genders

Definitions & Terms

"We," "Us," "Our": Refers to AppZone.ai and its affiliates
"You," "Your": Refers to the user of our services
"Services": Includes Evoro, Body Mind AI, Digest News, and all related features
"Content": Includes all data, text, images, and other materials

Legal Standards

Reasonableness: All obligations are subject to reasonableness standards
Good Faith: All parties must act in good faith
Commercial Standards: Business practices follow industry standards
Best Efforts: Obligations require commercially reasonable efforts

📅 Effective Date & Transition

Current Version

Version: 3.0
Effective Date: December 24, 2024
Last Updated: December 24, 2024
Next Scheduled Review: June 24, 2025

Transition Provisions

Existing Users: Current users have 30 days to review and accept new terms
New Users: New terms apply immediately upon account creation
Grandfathered Rights: Certain existing rights may be preserved during transitions
Migration Period: Reasonable time provided for compliance with new requirements

Agreement Acknowledgment

By using AppZone.ai services, you acknowledge that you have:

✅ Read and understood these Terms of Service in their entirety
✅ Reviewed our Privacy Policy and understand how we handle your data
✅ Agreed to be bound by all terms and conditions outlined above
✅ Confirmed you meet the minimum age requirements for our services
✅ Understood the limitations and disclaimers regarding our AI-powered features
✅ Accepted the health disclaimers for Body Mind AI nutrition analysis
✅ Agreed to the dispute resolution procedures and arbitration requirements

Thank you for choosing AppZone.ai. We're committed to providing you with innovative, helpful, and secure AI-powered wellness and productivity tools.

Document Information

Document Title: Terms of Service
Version: 3.0
Effective Date: December 24, 2024
Last Updated: December 24, 2024
Next Review: June 24, 2025
Languages Available: English (primary), Spanish, French, German
Accessibility: Screen reader compatible, large print available upon request

For questions about these Terms, contact us at legal@appzone.ai